Privacy Policy

Mistelle Limited is the owner of and are based in Ithakis 40, Strovolos, 2058, Nicosia, Cyrpus. respects your privacy and works hard to safeguard the privacy of your personal data when you use this platform. 

By providing us with your personal information then you are consenting to this privacy statement and the collection, use, access, transfer and storage of your personal information as it is described in this document.

The processing of your personal information such as your name, contact information or email address will always be done securely. You also have certain rights regarding your personal information which can be found in this privacy statement.

Please make sure that you read the privacy statement below carefully. We will not use or share your information in any other way other than the ways in which it is described in this privacy statement.


Information we collect from you

We will not share, disclose or sell any of the personally identifiable information that you share with us when you use this website. This information is considered as a critical part of our business, and as such it would be included as an asset if the business were to be involved in a merger, sale or other legal proceeding.


Information of children

This website is only permitted for use of those who are over the age of 18. We do not knowingly collect information from anyone who is under the age of 18. In the event that you become aware of any unauthorised access or data processing of this manner, then we ask that you please get in touch to inform us of this immediately.


When do we collect your personal information?

We may collect your personal information when you do the following:

  • Contact us, this includes sending emails to our customer service or if you submit our contact us form on the website or enquire about selling with us.
  • When you register or use any of our services for example, buying and selling with us.
  • Provide us with feedback.
  • Submitting a complaint.
  • When you visit and browse the website.


How do we collect your personal information?

We collect information from you online when we request it from you, for example when you register to the platform or fill in a contact form. A customer’s name, email address and contact number are the most important pieces of information that we may collect. We may also collect other information depending on how you have engaged with our services.



We may use cookies or other similar tracking technologies in order to obtain information about you when you use this website. Cookies are a form of aggregated data which does not identify you personally. These tools help us to improve the overall performance of our website, but they are not necessary and you are able to choose to disable the use of cookies if you would prefer to do so.


How do we use this information?

We use the information that we collect about you to provide you with the products and services that you have requested. We may use your contact information to contact you about any orders that you have placed with as, as well as to ensure the proper billing and provisioning of those services.

We may also contact you with optional marketing material, but if you would prefer not to receive these kinds of communications from us then please let us know using the contacted information provided.


What we request from you

We ask that you please provide us with accurate and complete information about yourself when you use our products and services. We ask that you please keep this information up to date and contact us to let us know if there have been any changes to your personal information, for example a change of address.


Disclosure of your information

When you have provided us with personal information that is intended for a particular purpose then we may use this information to provide you with products and services for which we use a third party provider, for example payment providers.  We may also disclose your personal information to law enforcement or any other agencies which may request or need it.


Changes to this privacy policy

We may make changes to this privacy policy at any time, and we ask that you check back to this page from time to time to check that you are familiar with the latest version of our privacy statement.


Data Subject Rights

All users have the following rights with regards to their personal data:


  • Right of access

All data subjects have the right to contain a copy of their personal information which we store about them at any time.


  • Right to rectification

All data subjects have the right to have their personal information corrected if there is any inaccurate personal information concerning them.


  • Right to erasure

All data subjects have the right to request that their personal information be erased.


  • Right to restriction of processing

All data subjects have the right to restrict their data from being processed.


  • Right to data portability

Each data subject shall have the right to receive a copy of the personal information that is held about them in a structured and commonly used format.


  • Right to object

All data subjects have the right to object to their personal data being processed.


  • Right to withdraw consent

All data subjects have the right to withdraw their consent to having their data processed.



If you have any questions about the privacy policy for then please get in touch with us and someone will come back to you.


40, Strovolos,
2058, Nicosia, Cyprus
HE 437200

+1 833-380-0241